MaxContact In The News

Check out these mentions in online publications of MaxContact and its contact and call centre software solutions.

Flexible employment relationships: Five ways to ensure they’re a win-win for your contact centre

Allowing agents to work flexibly can be good for them and good for the bottom line, provided your systems and processes are sound.

The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.

Staying ‘open all hours’ can deliver significant benefits for businesses that put the right infrastructure and processes in place.

The mass move to remote working has made some Australian contact centres vulnerable to compromise and disruption.

We’re delighted to have been nominated, along with one of our key partners, for the specialist category at the NZ Reseller News Innovation Awards.

We’ve teamed up with CommsChannel as our managed services partner. Check out this article by IT Brief to learn more.